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Speech Pattern Software Pegs Customers As Naughty Or Nice

 
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Dossier Diva



Dossier Diva


Joined: 18 Oct 2004
Posts: 1455
PostPosted: Mon Feb 07, 2005 11:14 pm    Post subject: Speech Pattern Software Pegs Customers As Naughty Or Nice Reply with quote
Clark Howard reports that companies are beginning to use software that labels “problem customers” by monitoring speech patterns and words.

http://clarkhoward.com/shownotes/2005/02/04.html#nice
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Don A. Kemp
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Joined: 15 May 2007
Posts: 2
Location: Winnsboro, Louisiana
PostPosted: Thu May 24, 2007 10:45 pm    Post subject: Software for Speech Patterns and Words Reply with quote
Beware of this type of claim. I am of the opinion that this can not be done with using groups of speech patterns and words. I represent a company that has over 20 years experience and research in Voice Analysis. I first certified in Voice Stress Analysis in 1996. I lot of inprovement has been made but be careful of this type of claim. By the way there is no such thing as a "lie detector", contrary to some claims. Just my $.02.
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