Spies Online Quick Finder

Ontrack Authorized Partner: Data Recovery * Computer Forensics * Electronic Discovery * Media Conversion/Duplication

Help Request Form



Fill out this form for prompt help!
Don't worry - if this is an emergency you will get further instructions and a number to call for assistance 24/7 in an auto e-mail reply!

FIELDS MARKED WITH * ARE REQUIRED!

Subject: 
     I have an emergency data recovery situation and need help.
     I would like a data recovery quote.
     I am interested in media conversion.
     I am interested in electronic discovery/computer forensics.
     I am interested in data destruction services.
     I am interested in government services.
     I am interested in data recovery/other software.
     Other
   

Contact Information:

Your Name:*          
Address:             
City:                   State  
Country:*            
Zip code:                
Area code/phone:*    

E-Mail Address:*     

Add to Mailing List: No
                     Yes



Technical Information:

Need software info: 
     Please select one...
     EasyRecovery Lite v6.0 
     EasyRecovery DataRecovery v6.0 
     EasyRecovery EmailRepair v6.0
     EasyRecovery 
FileRepair v6.0
     EasyRecovery  Professional v6.0 
     Data Recovery for NetWare 
     PowerControls 1.1
     Data Advisor® 
     Disk Manager® 
     DataEraser
     Not interested in software
   

Problem:* 
     Please select one...
     Inaccessible/deleted partition
     physical/mechanical problem
     deleted file(s)
     virus attack
     Ran 'fdisk'
     Re-installed/re-formatted OS
     Not sure
     Other (will specify in message)
   

Media Type:* 
     Please select one...
     CD-ROM/DVD
     Floppy
     Hard Disk
     Mobile/Digital Device
     Removable/Optical
     Tape
     Unsure
     Not applicable
     Other
   

Operating System:* 
     Please select one...
     Windows XP
     Windows NT 4.x
     Windows NT 3.x
     Windows ME
     Windows 98 SE
     Windows 98
     Windows 95 
     Windows 98 
     Windows 3.x 
     Windows 2000
     WANG
     VMS
     UNIXWARE
     UNIX
     Tape
     SUN
     SSP/SYS36
     SGI
     SCO
     O/S 400
     O/S 2
     NetWare Lite
     Netware 6.x
     Netware 5.x
     Netware 4.x
     Netware 3.x
     Netware 2.x
     Macintosh 9.x
     Macintosh 8.x
     Macintosh 7.x
     Macintosh 6.x
     Macintosh 10.x
     Linux
     HP/UX
     DR DOS
     DOS 3.x-6.x
     DOS 2.x
     BSD
     Bayan Vines
     AS/400
     AIX
     Unsure
     Not applicable
     Other
   

Storage Device Capacity:* 
     Please select one...
     Less than 500 MB
     .5 GB - 1.0 GB
     1.01 GB - 3.0 GB
     3.01 GB - 5.0 GB
     5.01 GB - 8.0 GB
     8.01 GB - 9.0 GB
     9.01 GB - 10.0 GB
     10.01 GB - 12.0 GB
     12.01 GB - 15.0 GB
     15.01 GB - 20.0 GB
     20.01 GB - 25.0 GB
     25.01 GB - 30.0 GB
     30.01 GB - 35.0 GB
     35.01 GB - 50.0 GB
     50.01 GB - 100.0 GB
     100.01 GB - 200.0 GB
     200.01 GB - 250.0 GB
     250.01 GB - 500.0 GB
     500.01 GB - 1.0 TB
     1.01 TB - 2.0 TB
     Greater Than 2.01 TB
     RAID less than 8.0 GB
     RAID 8.01 GB - 12.0 GB
     RAID 12.01 GB - 20.0 GB
     RAID 20.01 GB - 50.0 GB
     RAID 50.01 GB - 100.0 GB
     RAID 100.01 GB - 250.0 GB
     RAID 250.01 GB - 500.0 GB
     RAID 500.01 GB - 1.0 TB
     RAID 1.01 GB - 2.0 TB
     RAID greater than 2.0 TB
     Unsure
     Not applicable
     Other
   


Data Used In Ligigation/Legal Matters?:* 

No
Yes
Unsure
Not applicable


Drive clicking or grinding?:* 

No
Yes
Unsure
Not applicable


Your Message:*

In your message, you may indicate how urgent your data need situation is, whether there are backups, when system was last running fine and what has happened since, any specific error messages, and any other pertinent information. Or, if you just have a specific question, ask it here.

When done, please or